File a Claim

File a Claim

Claims Reporting Information

When filing a claim, you will need your Location Code (this is your 7-digit Lockton Affinity account number) and your Policy Number

If you’re reporting a Workers’ Compensation or Volunteer Medical claim, please make sure to state whether the injured party was in employee or a volunteer. 

Habitat for Humanity employees have access to ESIS NurseLine. ESIS, a division of Chubb, specializes in Workers’ Compensation claims. This medical hotline allows injured employees to receive appropriate care and start the notice of injury in a single call. For more information about ESIS NurseLine, download this flyer here

Download and print this Claim Reporting Information to post in your affiliate office.



By Phone:

Volunteer Accident Medical & Volunteer Accident Disability
855-HFHI-ACE (855-434-4223), option 1

Workers Compensation
(833) 808-2106

All other lines of coverage
855-HFHI-ACE (855-434-4223), option 3

By Email:

CHUBB Policy Numbers:

Property (includes Crime)
NY Affiliates: F10865438 003
Other: F10865426 004

Builders Risk
NY Affiliates: I08497916 003
Other: I08497904 004

General Liability
NY Affiliates: G24962854 003
Other: G24962842 004

D&O (includes EPL, Fiduciary)
NY Affiliates: G24962866 003
Other: G21005885 004

Excess D&O/EPL
NY Affiliates: G24962878 003
Other: G21005897 004

Volunteer Accident Medical
All: N04862429

Volunteer Accident Disability
All: N04862430

All: G2496288A 003

Varies by Affiliate Please refer to your policy or contact your Account Manager for assistance

Workers Compensation
Varies by Affiliate Please refer to your policy or contact your Account Manager for assistance

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Online Training Course Instructions

Read this entirely before proceeding to a training course.

Access Code: W8NAEBTG

Recommended Courses

  • You are Exposed: General Affiliate Safety
  • Fall Safety
  • ReStore Safety & Loss Control
  • Volunteering on a Habitat for Humanity Job Site

Take Training Course Now
  • After reading these instructions in their entirety, click on Take Training Course Now.
  • In the Employee Access Code box enter: W8NAEBTG and press Submit. This is the code for all Habitat affiliates and volunteers to use.
  • The Safety Courses catalog screen offers a diverse selection of safety courses, including four Habitat-specific courses. Course completion time ranges from 15 to 30 minutes.
  • Click the name of the course you wish to take. The course loads and starts automatically. When the presentation has ended you will be prompted to take a Quiz.
  • Upon completion of the Quiz, you’ll be given your accuracy score, indicating Pass or Fail.
  • If you Fail, you may log in again and re-take the course at a later time
  • If you Pass, you will be directed to a course completion screen. On this screen enter your First Name and Last Name in the appropriate fields. In the Location field enter the Habitat affiliate name you are working with.
  • Course completion information is provided to HFHI, the program administrator and program underwriter.