- Lockton Affinity – Habitat for Humanity - https://hfhaffiliateinsurance.com -

How to Report a Claim

If you have an accident at a job site or ReStore, do you know how to report a claim?

Whether you need to report a General Liability claim, a Workers Compensation loss, property loss, or any other type of claim, the steps to report a claim is always the same.

You can report by phone at 855-434-4223 or report the loss online [1] under the affiliate login page. Enter the passcode “Lockton” and select “File A Claim”.

It’s also important to have the correct policy number and location code when reporting a claim. Not providing the correct policy number or location code will delay your claim as the insurer attempts to locate that information.

Policy Numbers are below:


If you need to know your location code/account number, or which type of policy a claim should go under, please call us at 888-553-9002.

Lastly, as always, D&O and EPL policies are very time sensitive, so make sure to report those losses ASAP.